“It's possible to spend every waking hour here on the ninth floor and not get out of the office. And this isn't the real world in here. And contrary to public opinion, I'm not incredibly poll-driven. They are an ongoing indicator of how we are going, but I take the feedback I get on the street as bei”

“If you are dyslexic, your eyes work fine, your brain works fine, but there is a little short circuit in the wire that goes between the eye and the brain. Reading is not a fluid process.”