Someone knocks at the door of an apartment to borrow salt or sugar, people run into each other in the elevator, and in this way become inscribed in the spectator's memory.
“The only thing worse than a coach or CEO who doesn't care about his people is one who pretends to care. People can spot a phony every time.”
“What you do is more important than how much you make, and how you feel about it is more important than what you do.”