“Great Britain revolutionized parts of their regulatory process by actually bringing the people who were going to be regulated to the table and suddenly found that they could solve the problems at a lot lower cost by, again, going back to the thing that tends to be most uninteresting, particularly in”

“I damaged all the complicated bits of the brain to do with processing and emotional control. I was prey to every single emotion that swept over me and I couldn't deal with it. I had to re-learn things from scratch.”