If you're a manager you can't get frustrated and be emotional. You have to continue to steer the ship, you can't let go of the wheel because who knows where it will go then.
From a moral point of view, there is no excuse for terrorist acts, regardless of the motive or the situation under which they are carried out.
I care very much what the fans think. I'm starting to loosen my grip on caring about what critics say, because I think that critics care about what fans think of them, too, so there's a little bit of a refraction there, through that glass.