If you're a manager you can't get frustrated and be emotional. You have to continue to steer the ship, you can't let go of the wheel because who knows where it will go then.
“After years of practice, I can walk into a bookstore and understand its layout in a few seconds. I can glance at the spine of a book and make a good guess at its content from a number of signs.”
“Management manages by making decisions and by seeing that those decisions are implemented.”