“To wait, for an actor, is not like someone who's waiting to see the doctor. It's not the kind of wait where you get bored.”

“Human beings either function as individuals or as members of a pack. There's a switch inside us, deep in our spirit, that you can turn one way or the other. It's almost always the case that our worst behaviour comes out when we're switched to the mob setting. The problem with a lot of software desig”