Much of outcomes research is a systematic attempt to exploit what is known and make it better.
I hope that they are finding satisfaction. I'm in no way making a judgment. I know it doesn't make me happy.
I want to see far more decisions taken far closer to the patients, the passengers and the pupils. Far more power for locally and regionally elected politicians who understand best the needs of their areas. And far more say too for the dedicated staff at all levels in health and education.