Managers tend to treat organizations as if they are infinitely plastic. They hire and fire, merge, downsize, terminate programs, add capacities. But there are limits to the shifts that organizations can absorb.
“Human inertia makes the everyday environment, the furniture, as it were, appear to be a given.”
“I will try to cram these paragraphs full of facts and give them a weight and shape no greater than that of a cloud of blue butterflies.”