It's difficult to do something radically new, unless you are at the heart of a company.
The only thing worse than a coach or CEO who doesn't care about his people is one who pretends to care. People can spot a phony every time.
People come into public life for different reasons. None of us are ego-challenged, I think, or we probably wouldn't be doing what we're doing, so if anyone tells you that they don't like the sound of the applause and the ego gratification, I don't think they're being straight with you.

