I was the worst extra, I was 'that' guy. I was the guy on the phone trying to get the Oscar for best extra - for best background performance.
Look at our Lords disciples. One denied Him; one doubted Him; one betrayed Him. If our Lord couldn't have perfection, how are you going to have it in city government?
I think it is incredibly important to be open and accessible and treat people fairly and look them in the eye and tell them what is on your mind.