Our society is run by insane people for insane objectives. I think we're being run by maniacs for maniacal ends and I think I'm liable to be put away as insane for expressing that. That's what's insane about it.
Our business is about technology, yes. But it's also about operations and customer relationships.
The most basic obligation we have to our veterans is that we keep the promises that were made to them. That is what makes the recent failures of the Veterans Administration so shameful.