We're competing with everything: the beach, the mall, bookstores. Libraries are in a transition right now, caught between two forces, the old ways and technology. Libraries are under a lot of pressure to provide both.
Creatively, I try to always look forward and look at the next thing I want to do.
The greatest ability in business is to get along with others and influence their actions. A chip on the shoulder is too heavy a piece of baggage to carry through life.