“I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.”
“I could have easily been too afraid to say 'yes' to Chicago, because it requires so much I haven't done before. If I am a flop at singing and dancing, maybe my love for it will carry me through.”