Now on a personal level with things like the California Tax Commission... I really think if people started banding together and saying no to this it could snowball and that could really help.
I feel like more than 80% of the world wouldn't get up in front of 40 million people and dance on national television, and if I have the confidence to do that then that's a step ahead in my life for me in terms of personal goals. I will gain a lot of confidence on all aspects right there.
Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.

