I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.
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Nationality: American Type: Businessman Born: November 14, 1943 Death: April 19, 2004 |
“The rider and the team need to understand one another and work in the same direction. Then the rider's happy, and only then will the rider be able to give 100%.”
“I emphasise the following: don't, whatever happens, be anyone but yourself. Don't act anyone else-that would be fatal.”