“If you had a national grid with one operator, you had twenty or even a hundred operators, if you don't have the ability to compel people to observe high standards of conduct, then you run a greater risk.”

“I picked up an issue of Cosmopolitan the other day that had tips for job interviews, because I was like, 'I need to get better at interviews.' The article was basically about how to get someone not to hate you in 20 minutes. Every single thing they told you not to do, I was like, 'I do that every da”