I just feel like it gets harder and harder every year with Ace getting older and time away from my husband and even family events such as birthdays and friends' weddings and things that I've always just missed out on because of softball.
“I have done no wrong but the zealots are trying to attack me because I am so critical of them.”
“We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.”