“A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.”
“My favorite thing to do is to wind those guys up by hitting on their girlfriends. I say, 'I think your girlfriend's gorgeous, but it's all right, I'm gay.' They get very nervous after a few minutes!”