“White people get nervous and speed things up. You don't have to be in a hurry because you ain't got nothing to gain and you ain't got nothin' to lose. And that's where the groove lies.”

“A lot of people in our industry haven't had very diverse experiences. So they don't have enough dots to connect, and they end up with very linear solutions without a broad perspective on the problem. The broader one's understanding of the human experience, the better design we will have.”