I think complexity is mostly sort of crummy stuff that is there because it's too expensive to change the interface.
“In this business, by the time you realize you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone.”
“A street thug and a paid killer are professionals - beasts of prey, if you will, who have dissociated themselves from the rest of humanity and can now see human beings in the same way that trout fishermen see trout.”