I learned not to be so bitterly defeated when my fiction took a beating from editors. I learned in advertising to color in the lines and have my work done on time and to make it the very best it could be.
I had made a decision early on that we were going to do the right things and that if they worked we were going to be very successful. And if for some reason they didn't, all the claims and the protestations and the excuses wouldn't make any difference.
I think technology has changed America, not any one organization. Technology is taking the power away from the few. There'll be a lot more choices, and good people who are doing serious stuff will survive and there'll be a lot more voices, and that is very healthy.

