I make no conscious effort to be tough, or hard-boiled, or grim, or any of the things I am usually called.
“There aren't many strong or charismatic candidates today, because many people can't withstand the scrutiny.”
“I'm so glad I'm not a dentist. How many times does someone say, 'Oh, Doc, it felt so good when you were drilling my teeth'? Never. But when you give someone a wonderful cookie, you put a little of yourself in, and you see someone's face light up - that's immediate approval.”