“But, at the end of the day, we need to represent the taxpayers who have made enormous sacrifices. Many have lost their jobs. Many of them have seen their companies - they don't have a pension - they have seen their companies cut the match for their 401(k). They have seen their health care benefits b”

“I think the most difficult thing had been scaling the infrastructure. Trying to support the response we had received from our users and the number of people that were interested in using the software.”