And people are intrigued if I really am as grumpy in real life. People feel a bit let down if I'm laughing or smiling.
One of the issues I kept saying to my students is you have to learn to interrupt. When you raise your hand at a meeting, by the time they get to you, the point is not germane. So the bottom line is active listening. If you are going to interrupt, you look for opportunities. You have to know what you
There is nothing more important to our Nation's future, to our homeland security, and to our economy than ensuring we have a top-notch educational system that is the envy of the world.

