“We're in a situation where the solutions that we have are not good enough. The way to improve anything is to have a discussion about its flaws. To understand what the one or two or three things are about it that would help fix it. The DMCA makes it dangerous to have that conversation.”

“Then, of course, there are those sad occasions when a poet or a writer has not grown, and one has to let them go because they're just not making headway. But we have a very clear personal relationship with the authors.”