Critics are entitled to have an opinion, but how can they judge how comfortable a building is? No critic is smart enough to judge how a building will perform over time.
I seem to be one of the few people in journalism who never worked or wrote for the 'Boston Phoenix.' I certainly read and admired it, and feel the same general malaise at news that it is gone.
Success produces confidence; confidence relaxes industry, and negligence ruins the reputation which accuracy had raised.