I never smile when I have a bat in my hands. That's when you've got to be serious. When I get out on the field, nothing's a joke to me. I don't feel like I should walk around with a smile on my face.
“I do believe we have to understand why reality turned out to be different than expectations and estimates. But you have more public service - certainly many of you - than I have ever had, and you recognize that this is not unusual.”