“It was easy to present figures demonstrating the contrast between lead work in the United States under conditions of neglect and ignorance, and comparable work in England and Germany, under intelligent control.”

“One of the issues I kept saying to my students is you have to learn to interrupt. When you raise your hand at a meeting, by the time they get to you, the point is not germane. So the bottom line is active listening. If you are going to interrupt, you look for opportunities. You have to know what you”