When I invite a woman to dinner, I expect her to look at my face. That's the price she has to pay.
“I am never writing a breakup record again, by the way. I'm done with being a bitter witch.”
“We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.”