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Nationality: American Type: Playwright Born: February 9, 1866 Death: May 16, 1944 |
I realized that the only way to get into a good college was to be valedictorian or salutatorian. So that was my goal.
We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.

