It used to be you had real friends on the other side of the aisle. It's not like that anymore. Society has changed. The public is to blame as well. I think the people have gotten dumber.
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Nationality: American Type: Politician Born: November 19, 1942 |
The key is growth margins went in the right direction, unit volume increased quarter on quarter, and expenses came down. We threw off over $300 million in cash. All of those were in the right direction. So I think we're on our way.
Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.

