And I don't think I'm giving away any secrets here, but there are a lot of terrible scripts in this town.
“I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.”
“I've learned to have a sense of humor about myself. Lord knows everyone else does!”