Usually when you're working is when people want you to work. They don't want you as much when you're not working. That's the frustrating nature of our business.
Australians are coffee snobs. An influx of Italian immigrants after World War II ensured that - we probably had the word 'cappuccino' about 20 years before America. Cafe culture is really big for Aussies. We like to work hard, but we take our leisure time seriously.
Old minds are like old horses; you must exercise them if you wish to keep them in working order.

