“People don't want to pay 8 or 9 dollars to go see a problem that they have in their life, on screen. They pay to get away from that. That's why they watch soap operas.”
“The demise of Google Reader, if logical, is a reminder of how far we've come from the cuddly old 'I'm Feeling Lucky' Google days, in which there was a foreseeably-astonishing delight in the way Google's evolving design tricks anticipated what users would like.”