He played the King as though under momentary apprehension that someone else was about to play the ace.
“I realised that today we are very much interested in reading about subjects that would have also interested people in the 1500s: ghosts, demons and things that go bump in the night.”
“But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.”