“More negatives write than call. It's a cheap shot for me to go on the air with the critical letters or E-mail I get because the reaction of the listeners is always an instantaneous expression of sympathy for me and contempt for the poor critic.”
“We see them when they come to New York. They stay at my wife's apartment. We have quite a correspondence with them at all times. They play a very important role, the authors in the firm, because so much of the material we publish is suggested by them.”