I'm new to the Twitterverse and so I'm attempting to build my followers. I'm trying to be a better tweeter. I try not to tweet too much, just when I've got something worthwhile to say.
I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.

