So many people prefer to live in drama because it's comfortable. It's like someone staying in a bad marriage or relationship - it's actually easier to stay because they know what to expect every day, versus leaving and not knowing what to expect.
Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can't miss.
Anyone who's had a tattoo knows once you get your first one, as you're walking out the door, you're planning the next.