On a level of simple personal survival, understanding and forgiveness are crucial... whether in an intimate personal relationship or on a global level.
You can only avoid responsibility for so long. The catalyst ended up being the law coming down and finally saying, 'You guys suspended judgement and that's fine, because we're not.'
The other part of outsourcing is this: it simply says where the work can be done outside better than it can be done inside, we should do it.

