On a level of simple personal survival, understanding and forgiveness are crucial... whether in an intimate personal relationship or on a global level.
One of the processes of your life is to constantly break down that inferiority, to constantly reaffirm that I Am Somebody.
What did Citibank get out of it? It got the ability to reverse the arbitrage. Actually, what they got was the ability to give themselves a profit, and that saved the bank.

