“If you take one rivet out of an airplane, it will be all right, it'll keep flying. You take another rivet out of the airplane and it still flies. So what the heck, let's take more rivets out of the airplane, and sooner or later, the airplane drops from the sky.”

“Twenty-eight years in business and you understand the importance of problem solving and the importance of efficiency, because if you don't become efficient, you don't run a business well, and you are out of business. And I think some of those principles could be applied to leadership in Washington.”