You know, I have a responsibility to my team that if I'm going to be on the floor, then I have to make a difference.
“I hardly ever watch my own work. I just end up picking myself apart! I can't even stand to hear myself on voicemail. the sound of my own voice is like nails on a chalkboard. The same goes for my records.”
“We hoped against hope that what we had been doing was enough to prevent a riot. It was not enough.”