The most important and urgent problems of the technology of today are no longer the satisfactions of the primary needs or of archetypal wishes, but the reparation of the evils and damages by the technology of yesterday.
“As I was coming up on the stage, there was one source that could make or break you, the New York Times. Inevitably there would be one actor singled out for a better review, or worse, than somebody else. The effect of that was cancerous, divisive.”
“I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.”