With any actor, if you know your character well enough, you'll know pretty much what he would say under any circumstance, or whatever situation might rear its head.
User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.
This is just the United States. All the rest of the countries, all over the world, are proud of Michael. It's here we have the most trouble out of them.

