Terms like 'good' and 'bad' are extremely simplistic in what is a far more complex situation.
I cannot imagine a context that would some day, in some manner, make the monstrous crime of September 11 an understandable or comprehensible political act.
Shortly after we arrived in Baghdad, we had another conversation with the ambassador. He said that he wanted us to give him the timeline, because we had 90 days to get these prisons operational and transfer responsibility back to the Iraqis.

