There are two types of courage involved with what I did. When it comes to picking up a rifle, millions of people are capable of doing that, as we see in Iraq or Vietnam. But when it comes to risking their careers, or risking being invited to lunch by the establishment, it turns out that's remarkably
“The law has no compassion. And justice is administered without compassion.”
“We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.”