As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.
“What you have in most education software is that they're catering to the decision-maker who makes the budget allocations, and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience.”
“We did not all come over on the same ship, but we are all in the same boat.”