As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.
I think I'm the most positive guy still going in my generation, and I'm out there to prove that.
I was black and blue for about two years, but it's paid off tremendously. You know, if you get enough whacks, your reflexes pick up, and I've become quite good - if somebody throws keys or something, I can catch them.