As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.
'Favoritism' is always a factor, and pressure always build for the appointment of friends of influential supporters of the President, or for the nominees of powerful Member of Congress from the incoming President's party.
Every age sort of has its own history. History is really the stories that we retell to ourselves to make them relevant to every age. So we put our own values and our own spin on it.

