When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
“The Commission's findings underscore that the nation is still vulnerable to attack and that we must move more quickly to make us safer. We must take the Commission's work and use it to make certain that such horrific attacks never occur again.”
“Perhaps at a later point important developments will be traced back to September 11. But for now we do not know which of the many scenarios will actually hold in the future.”