I spent a lot of time in Tower Records. I'm a huge music nerd, and Tower was instrumental to me when I was growing up.
I have learned that only two things are necessary to keep one's wife happy. First, let her think she's having her own way. And second, let her have it.
Because I do think - not just in building AOL - but just the world in which we live is a very confusing, rapidly changing world where technology has accelerated.