The exchange by e-mail is more intimate than conversation - you allow yourself to say things you otherwise wouldn't.
“Americans rightly asked, if this is the way our government responds to a natural disaster it knew about days in advance, how would it respond to a surprise terrorist attack? How would it respond to an earthquake?”
“Talent alone won't make you a success. Neither will being in the right place at the right time, unless you are ready. The most important question is: 'Are your ready?'”