I learned a lot from my Mom. My favorite lesson: remember there is no such thing as a certain way to parent and to remember that you are learning along with your child - it's ok to make mistakes.
A lot of knowledge in any kind of an organization is what we call task knowledge. These are things that people who have been there a long time understand are important, but they may not know how to talk about them. It's often called the culture of the organization.

