Evil is committed without effort, naturally, fatally; goodness is always the product of some art.
“I have many shortcomings. I feel very lucky to have been able to have what I've had.”
“A journalist and an information architect face exactly the same problem - how to give shape to the pile of information in front of you in a way that will make it easy and natural for people to comprehend. I can't imagine any better preparation for the work I do now.”